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Values and Principles


Core Values Which Guide Us

Values define us as an organization, and serve as guidelines for continued growth and professional excellence. IMA associates uphold and share these values with clients in order to build and maintain enduring relationships.

At IMA we:

  • Appreciate all clients.
  • Subscribe to a partnership approach.
  • Focus on productivity and attention to detail.
  • Embrace honesty, personal integrity, and fairness.
  • Help make our communities better places to work and live.
  • Deliver an exceptional service experience.
  • Provide opportunities to develop new skills and knowledge.
  • Pursue ongoing improvement personally and professionally.
  • Place great value on teamwork, professionalism, enthusiasm, initiative and innovation.
  • Respect the diversity of our associates and clients beliefs and values.
  • Value the positive reputation which has been earned, and expect associates to preserve and cultivate it.
  • Encourage a life balance which puts our associates and their families first.