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About_IMA

 

 
Dedicated to Excellence

IMA is a provider of diversified claims adjusting, management and administrative services to insurance providers, program managers, self-insured entities and other alternatively funded organizations.

Services are tailored to each clientsí needs and include but are not limited to claims and risk management, administration, loss adjustments, and full multi-line claims handling from limited assignments to complete program administration.

To guarantee success as a leading provider of client service and quality claims handling, IMA conducts ongoing performance management and measurement for continued process enhancements. Expansion is driven by emphasis on improvement in work quality and service for every IMA client through a growing network of highly qualified professionals.

IMA is a company for the 21st century; keeping abreast of emerging industry trends and employing state-of-the-art technology to build and sustain superior service capabilities. As IMA continues to expand capabilities to deliver offerings across new market segments, it anticipates unlimited potential for expanding the reach and refinement of services provided to clients.


People You can Work with

IMA professionals come to work each day to deliver services and solutions that enable clients to realize extraordinary results.

A network of specialized adjusters, investigators, attorneys and consultants ensures rapid and effective response across all business fronts. Our associates are innovative and skilled professionals who are dedicated to helping clients improve their operations, products, services, and bottom line profits.

At IMA we place great value on an exceptional service experience; we want clients to be proud to be associated with us. A commitment to excellence in every task, by every professional, is the key to consistent delivery of cost effective, superior service to clients.

The desire to grow long lasting relationships, not short term revenues are more than just words within the IMA network. Our associates continue to earn client trust with hard work, accountability and fairness. These relationships have resulted in a noteworthy client retention rate and substantial growth from referrals.

At IMA we believe in tangible results. We understand that is what clients expect from us, and itís what we expect from ourselves.