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Service 
Strategy
Solutions
Savings

The IMA Assurance

 
 
  • Respond promptly.

  • Post timely and accurate reserves.

  • Perform file audits regularly to ensure high quality standards and guarantee that client service is consistent and timely.

  • Continually work with clients to seek improvements and implement methods to control loss costs and expenses.

  • Demonstrate a competitive advantage in the handling and resolution of claims.